Here are our answers to some of the most commonly asked questions, but if you still have any questions or concerns, please don’t hesitate to reach out!

Frequently Asked Questions

Our property address is the following: 454 West 1600 South, Springville, UT 84663.

We have a monthly pest and rodent control program in place. Additionally after each move out the unit is cleaned and treated deodorized and treated with pest control.

Our office is open from 9:00 am to 6:00 pm Monday through Friday, Saturday from 10am to 1pm, closed on Sundays. The on-site manager works with new and existing tenants to resolve any issues immediately.

Tenants can visit their storage units anywhere between 6:00 am and 10:00 pm.

Yes our manager lives onsite and is available after regular business hours for emergencies.

Simplex Storage is about 3 miles from Mapleton, meaning you can reach us in less than 5 minutes! We’re also convenient to the communities of Spanish Fork, Provo, and Payson.

Yes, we do. You can use our outdoor parking spaces to store campers, motorhomes, fifth wheel RVs, and other recreational vehicles. The weather gets very chilly in Utah, so using a cover will prevent snow accumulation and ice buildup on your vehicle’s exterior.

We sure do! Our climate-controlled storage units are equipped to control humidity, which is one of the main elements you want to avoid while storing sensitive items. However, it’s not enough to make sure there are no traces of moisture – secure self-storage also involves managing temperature levels to create the perfect environment for your possessions.

In general, items that are sensitive to changes in the weather, such as electronics, clothes, photographs, and musical instruments, are exposed to possible damage involving the elements. Wood furniture, for instance, may warp overtime when the humidity levels and temperatures are poorly regulated.

There are several good reasons to use climate control. Storage units that have this useful feature keep your stuff cool when summer comes along and ensure great air quality throughout the year. When you drive out here to retrieve your things, they will look exactly as you left them.

In that case, renting a unit with drive-up access may be the best option for you, since it will allow you to park directly next to it. Our drive-up storage units are in a safe place and offer amenities like surveillance, perimeter fencing, and more to keep your belongings protected.

You can rent one of our storage units online in a matter of minutes. You will be able to set up auto payments during your move. Even if you have just relocated here and know that it will take a little getting used to, we will make you comfortable and always respond to your questions fast.